PawSure - Shipping Policy
Last Updated: March 2025
At PawSure, we are committed to delivering high-quality pet products to your doorstep as quickly and efficiently as possible. Please review our shipping policy below for details on processing times, shipping rates, and delivery timeframes.
🚚 Shipping Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- You will receive a confirmation email with tracking information once your order has shipped.
- Processing times may be extended during peak seasons or promotions.
🌍 Shipping Destinations & Rates
We currently ship to the UK, EU, US, and Canada. Shipping rates are calculated at checkout based on your location and order weight.
📌 Standard Shipping
- UK & EU: 5-7 business days
- US & Canada: 7-10 business days
- International: 10-15 business days
🚀 Express Shipping (Optional at Checkout)
- UK & EU: 2-3 business days
- US & Canada: 3-5 business days
Shipping costs vary based on destination and selected shipping speed. All fees are displayed at checkout.
📦 Order Tracking
- Once your order has shipped, you will receive a tracking number via email.
- You can track your package using the link provided in the email.
⚠️ Shipping Delays & Issues
- We are not responsible for delays caused by customs, weather, or courier disruptions.
- If your package is lost or damaged in transit, please contact us at support@pawsure.com within 7 days of the expected delivery date.
🌍 Customs, Duties & Taxes
- International orders may be subject to customs fees and import taxes.
- These charges are the responsibility of the customer and are not included in our shipping rates.
💎 Need Help?
For any shipping-related inquiries, feel free to reach out to us at support@pawsure.com. Our team is happy to assist you!
🐾 Thank you for choosing PawSure!
